Frequently Asked Questions
Everything you need to know about your Tree of Life shopping experience.
What is your shipping policy?
We offer standard and expedited shipping worldwide. Orders over $100 qualify for free standard shipping, and most domestic orders arrive within 3-5 business days.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking link. You can also view your order status by logging into your account on our website.
What is your return and exchange policy?
We accept returns and exchanges on unworn items with tags attached within 30 days of delivery. Please note that final sale items are not eligible for return.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your materials sustainably sourced?
At Tree of Life, we prioritize ethical production. We use organic cotton, recycled polyester, and eco-friendly dyes whenever possible to minimize our environmental footprint.